If you haven't heard from us after purchasing, our e-mails are going to your spam box or your server is bouncing them back to us. Please add our e-mail addresses to your address book or you will not get our e-mails. We are on the computer constantly and usually answer e-mails within minutes to a few hours (a few hours if you send an early morning e-mail), so if you don't hear from us, it's because your e-mail program won't let us through. Our paypal address is chloemarie99@hotmail.com. You will receive a receipt of purchase e-mail from this e-mail address. Thank you.